One landscaper, who found herself in such a predicament, decided to exact revenge on a non-paying client, and the internet community is rallying behind her.
Katelynn Greene, who runs a landscaping business with her partner, shared her story on TikTok about a job involving the installation of turf for a customer.
Laying down turf may be routine for landscaping professionals, but it does require following specific guidelines to ensure a lush, green result.
Unfortunately, a client reportedly ignored Katelynn’s instructions, and a heatwave compounded the situation.
The outcome was a patch of dry, yellow grass and a dissatisfied customer who, rather than accepting responsibility or blaming the weather, chose not to pay Katelynn.
The landscaper recounted: “We did this job for this woman, we did her front and back grass but she happened to want it done during the heatwave.
“So the grass has gone a bit yellow but it shouldn’t have had she watered it the way she was advised to.”
She continued: “I’m like, ‘Yeah, but you didn’t water it. You were advised on how to cater for your grass. You didn’t do it, and I’m here to collect the check today. You said it was Saturday.
“You’re continuing to cause delays. This isn’t how things go; you’re gonna have to pay.”
Despite Katelynn’s efforts to explain the situation, the customer remained unconvinced.
“Everything I said to try and be cooperative wasn’t pleasing her.”
Ultimately, Katelynn decided to take decisive action. Since the customer refused to pay, she removed the turf.
“That’s how the story goes. They didn’t pay. We had a whole audience, ripped up all their grass, and we’re leaving it there, so it’s a warning sign for anybody who wants to do their grass next. Why do you think it looks like that? ‘Cause they didn’t pay,” she said.
After sharing the viral video on TikTok, viewers quickly expressed their support for the landscaper.
One person commented: “I had something similar happen last year. I pulled up all our supplies as well. Good for you”
Another added: “It’s a fee for service… they got the grass and the services, after care is on HER.”
A third shared: “My husband did this to windows… refused to pay, started to take out our windows, got the first one out and they changed their mind real quick.”